Microsoft has announced it will discontinue Skype in May, replacing it with the free version of Microsoft Teams.
This confirmation arrives as services like WhatsApp, Zoom, FaceTime, and Messenger now lead the VoIP communication space, moving traditional direct-to-phone calls—once Skype's hallmark—into the past.
As The Verge reported, existing Skype users can sign into Microsoft Teams and access their entire content library—message history, contacts, and more—without creating a separate account. Microsoft will gradually end support for domestic and international calling.
Skype users also have the choice to export their data, including photos and chat logs. Microsoft provides a tool for those who prefer not to switch to Teams, allowing them to review their Skype conversation history.
You have until May 5, when Skype goes offline, to make a decision. Microsoft will honor any remaining Skype credits but will stop offering new customers access to paid features for making or receiving domestic and international calls.
The real loss with Skype's shutdown is the capability to call mobile phones. Microsoft told The Verge that while telephony was valuable during Skype's peak, its relevance has faded.
"We examined usage patterns and trends. This feature was essential when VoIP wasn't widespread and mobile data plans were costly," explained Amit Fulay, Vice President of Product at Microsoft. "Looking ahead, this is not an area we plan to pursue."
Microsoft acquired Skype for $8.5 billion in 2011, aiming to strengthen its commitment to real-time video and voice communications and to reach Skype's then 160+ million active users.
Skype once played a central role across Windows devices and was even promoted as a selling point for Xbox consoles. However, Microsoft acknowledges that Skype's user growth has stagnated in recent years, with the company now focusing its consumer efforts on Microsoft Teams.
